Francium Sources

1. Introduction

Welcome to Francium Sources ("we," "us," "our," or "Company"). We are committed to protecting your privacy and ensuring you have a positive experience on our application and website. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information in connection with our mobile application available on the Google Play Store.

Last Updated: March 16, 2026

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: When you create an account, we collect your name, email address, phone number, and password.
• Profile Data: Information you choose to add to your profile, including profile pictures, bio, and preferences.
• Communications: Messages, support tickets, and feedback you send to us.
• Payment Information: Billing address, payment method details (processed securely through third-party payment processors).

2.2 Information Collected Automatically

• Device Information: Device type, operating system, device ID, IMEI, and device settings.
• Usage Data: Features used, actions taken, time spent, and interaction patterns within the app.
• Location Data: Approximate location based on IP address (precise location only if you grant permission).
• Log Files: Server logs including IP address, access times, pages viewed, and referring URLs.
• Cookies & Tracking Technologies: We use cookies and similar technologies to enhance user experience and analytics.

2.3 Information from Third Parties

• Data from social media platforms (if you choose to sign in with social accounts)
• Information from analytics providers
• Data from app stores (Google Play Store)

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and improving our services
• Creating and managing your account
• Processing transactions and sending related information
• Sending marketing communications (with your consent)
• Responding to inquiries and providing customer support
• Analyzing usage patterns and improving user experience
• Preventing fraud and ensuring security
• Complying with legal obligations
• Conducting research and analytics
• Personalizing your experience

4. Data Security

We implement comprehensive technical, administrative, and physical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

• Encryption: Data in transit is encrypted using SSL/TLS protocols. Sensitive data at rest is encrypted using AES-256.
• Access Controls: Strict access controls limit who can access your personal information within our organization.
• Regular Security Audits: We conduct regular security assessments and penetration testing.
• Secure Authentication: Multi-factor authentication options for account protection.
• Data Minimization: We only collect data necessary for the stated purposes.

⚠️ Note: While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. Please use a unique and strong password.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

5.1 General Rights (All Users)

• Right to Access: You can request a copy of your personal information.
• Right to Rectification: You can correct inaccurate or incomplete information.
• Right to Deletion: You can request deletion of your information under certain circumstances.
• Right to Withdraw Consent: You can withdraw consent for data processing.

5.2 GDPR Rights (European Users)

If you are located in the European Union, you have additional rights under GDPR:

• Right to data portability
• Right to object to processing
• Right to restrict processing
• Right to lodge a complaint with a supervisory authority

5.3 CCPA Rights (California Users)

If you are a California resident, you have additional rights under CCPA:

• Right to know what personal information is collected
• Right to delete personal information collected
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising your rights

To exercise any of these rights, please contact us using the information provided in the Contact Us section.

6. Third-Party Services

Our app may include or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies:

6.1 Analytics Services

• Google Analytics: Helps us understand user behavior and improve our services
• Firebase: Provides crash reporting and performance monitoring

6.2 Payment Processors

• Google Play Billing: Securely processes in-app purchases
• Stripe/PayPal: Processes subscription payments (if applicable)

6.3 Social Media

If you choose to connect your social media accounts, please review those platforms' privacy policies.

6.4 Ad Networks

We may display personalized ads through third-party ad networks. You can adjust your ad preferences in your device settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Retention periods vary based on the type of data:

• Account Data: Retained while your account is active plus 90 days after deletion
• Transaction Data: Retained for 7 years for tax and legal compliance
• Analytics Data: Retained for 26 months
• Log Files: Retained for 30 days

You can request permanent deletion of your account and associated data at any time by contacting us.

8. Children's Privacy

Our app is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information immediately.

For users between 13-18 years old, we implement additional privacy protections and parental consent mechanisms where required.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Response Time: We aim to respond to all privacy inquiries within 30 days.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last Updated" date at the top of this policy. Your continued use of our app after such modifications indicates your acceptance of the updated Privacy Policy.